Terms and Conditions
Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of the water delivery services provided by Mountain Water Springs, a water delivery company. By placing an order and using our services, you agree to be bound by the terms and conditions outlined herein.
Delivery Services
1.1. Our water delivery services are available to residential and commercial customers within our designated service areas.
1.2. We strive to deliver water in a timely manner; however, delivery times may vary depending on factors beyond our control, such as traffic or weather conditions.
1.3. It is your responsibility to provide accurate and complete delivery instructions, including access codes or special instructions if applicable.
1.4. In the event that we are unable to access your premises for delivery, we reserve the right to charge a delivery fee or reschedule the delivery.
1.5. Any changes to your delivery schedule or address must be communicated to us in advance.
Water Quality and Safety
2.1. We are committed to providing you with high-quality, safe, and pure spring water.
2.2. Our water meets or exceeds all applicable industry regulations and standards for safety and quality.
2.3. We use BPA-free bottles and adhere to strict hygiene and sanitation practices to ensure the integrity of our water during the delivery process.
Billing and Payment
3.1. Payment for water delivery services is due as per the agreed-upon billing cycle.
3.2. We offer various payment options, including credit card payment or check payment. If paying by check, please mail it to our address: Mountain Water Springs, 8800 Imperial Hwy, Downey, CA 90242.
3.3. Late payments may be subject to additional charges or penalties as outlined in our billing terms.
3.4. We reserve the right to suspend or terminate services in the event of non-payment or breach of the terms outlined in this Agreement.
Cancellations and Refunds
4.1. Cancellations or changes to your delivery schedule must be communicated to us in advance.
4.2. Refunds or credits for canceled services will be issued as per our refund policy, which may vary based on individual circumstances.
Limitation of Liability
5.1. While we strive to provide reliable and efficient delivery services, we shall not be held liable for any damages, losses, or inconveniences arising from any delay, delivery issues, or acts beyond our control.
5.2. Our liability for any claims, including but not limited to those related to the quality of the water or our services, shall be limited to the amount paid for the specific delivery in question.
Privacy and Data Protection
6.1. We respect your privacy and handle your personal information in accordance with applicable data protection laws.
6.2. By using our services, you consent to the collection, use, and storage of your personal information as outlined in our Privacy Policy.
Amendments and Termination
7.1. We reserve the right to amend these terms and conditions at any time. Updated terms will be effective upon posting on our website or other notice methods.
7.2. Either party may terminate this Agreement with written notice, subject to the payment of any outstanding fees or obligations.
By using our water delivery services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
Privacy Policy
Privacy Policy
At Mountain Water Springs, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our water delivery services. By using our services, you agree to the terms and practices described in this policy.
Information We Collect
1.1. Personal Information: We may collect personal information such as your name, address, contact details, and payment information when you place an order or create an account with us.
1.2. Usage Information: We may collect non-personal information about your interactions with our website and services, including IP addresses, device information, and browsing activity.
How We Use Your Information
2.1. Order Processing: We use your personal information to process and deliver your orders, including scheduling deliveries and managing payments.
2.2. Customer Service: We may use your information to respond to your inquiries, provide support, and address any concerns or issues you may have.
2.3. Marketing and Communications: With your consent, we may send you promotional materials, updates, or newsletters related to our services. You can opt out of receiving these communications at any time.
2.4. Improving Our Services: We may analyze usage data to enhance and improve our services, website functionality, and customer experience.
Data Security
3.1. We implement appropriate security measures to protect your personal information from unauthorized access, loss, or alteration.
3.2. We use secure payment processors and follow industry best practices to ensure the security of your payment information.
Data Sharing and Third Parties
4.1. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or delivery partners. These providers are obligated to maintain the confidentiality and security of your information.
4.2. We do not sell or disclose your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
5.1. We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
5.2. You can adjust your browser settings to refuse cookies or receive notifications when cookies are being sent. However, please note that some features of our website may not function properly without cookies.
Data Retention
6.1. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
7.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, we will take appropriate steps to delete it.
Your Rights and Choices
8.1. You have the right to access, update, and delete your personal information. You can also object to the processing of your information or request its portability.
8.2. If you wish to exercise any of these rights or have any privacy-related questions or concerns, please contact us using the information provided below.
Changes to the Privacy Policy
9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be effective upon posting on our website.
Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at 1800-330-0120.
By using our services, you signify your acceptance of this Privacy Policy. If you do
Downloads
Spring Water Report for water bottle delivery and mineral water delivery
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